Category Archives: faq

Phonak Hearing Aids & Reviews

Being a part of the Sonova group, Phonak is a manufacturer from Switzerland. The hearing aid manufacturer Unitron is also owned by Sonova.

Phonak has international locations and sales partners in more than 100 countries.

Following are the hearing aid products by Phonak

Phonak Bolero Q – Phonak Bolero Q, is a new state of the art behind-the-ear hearing aids designed to go well with your individual lifestyle and hearing needs. Phonak Bolero Q is available in an array of styles. It is also available in a water and dust resistant model for added confidence in active situations.

Phonak CROS – Phonak CROS is a satisfying solution for individuals who have hearing in one ear only. The transmitter placed behind or inside your ear that is poorer picks up sound and transmits it wirelessly to the regular hearing ear. There will be no change in the hearing in your good ear and it will stay natural and completely unaffected.

Phonak Virto Q – Phonak Virto Q products are individually crafted to go with each individual own ear canal to fit right and comfortably in the ears. These products range from small to hidden with the perfect balance between performance and cosmetic appeal. Phonak Virto Q comes in a variety of performance levels and color options that will suit your individual requirements. Along with your hearing care expert, you can choose the best solution that will go with your lifestyle, level of hearing loss as well as budget.

Lyric – This advanced hearing aid by Phonak requires no handling at all and remains in your ear 24/7.

Naida s – Beginning from moderate to profound, The Naída S portfolio accommodates the complete range of hearing loss. Both the SuperPower (SP) and UltraPower (UP) models are offered within the classic Naída design. Naída S provides wide-ranging yet uncomplicated options and is accessible in three performance and cost levels to deal with the diversity of individual requirements. Naída S is offered in a wide array of colors.

Audeo s – Audéo S fuses the industry’s brightest, award-winning designs with a stylish technology. In other words, we have spiced up the Audéo collection. Adding Spice Technology means Audéo S products put forward an incomparable variety of applications, in surprisingly small housings to suit your individual preferences, Audéo S offers elegant combinations of design as well as color.  Having won four design awards.

Phonak (Sonova) holds significant shares of Boots Hearing care (David Ormerod Hearing Centers) in the United Kingdom. There is a strong possibility that if you are going to Boots Hearing care, you would be recommended Phonak Hearing aids. To incorporate a much faster processing chip (called Spice), Phonak upgraded their whole product range in 2010. The hearing aid is twice faster than their previous one. Beware of the fact that some of the retailers are continuing to sell the old version of Phonak models at discounted prices. Please make a note that the products to be avoided are Certena Art, Versata Art, and Exelia Art. Also, avoid any Audio that does not contain the letter “S” placed after it. For example, the new model is called Audeo S.

To get more information and the right advice on this manufacturer’s product, please call free on 0800 043 1200

Siemens Hearing Aids & Reviews

Siemens are an extremely famous Germany based company whose technologies spread into a large number of industries worldwide.

They have been manufacturing hearing aids for more than 100 years and have constantly been in the prime position of technical innovation. Amongst all the hearing aid manufacturers in the world, Siemens is possibly the only name that is immediately recognizable by nearly everyone. They are reputed to be the leading manufacturer of hearing aids worldwide.

At present, hearing systems manufactured by Siemens are developed and marketed by the Audiology Solutions Business Unit, a division of the Healthcare Sector of Siemens and has a total of more than 4000 employees.

They offer a wide range of both Behind-The-Ear hearing instruments and In-The-Ear hearing instruments
Behind-The-Ear hearing instruments:

Behind-The-Ear (BTE) hearing aids are used for all kinds of hearing losses beginning from gentle to intense. They are available in a range of styles from Miniature-BTEs to the larger SuperPower instruments. Many BTE hearing aids offer multiple directional microphone systems for better understanding of communication in noisy situations.

Following are some of the behind-the-ear gearing instruments

Pure
Pure™ and Pure Carat™ are the solutions for those finding a very discreet and powerful hearing instrument. They are small and are nearly invisible. To bring you the ultimate sound quality and hearing comfort, they are filled with a host of innovations from Siemens BestSound™ Technology. The come in a range of ultra-small styles and various colors.

Aquaris
It has a tough build, remarkable design, ideal engineering, and cutting-edge advancements. Aquaris™ is the first truly waterproof hearing aid from Siemens. It lets you actively enjoy each decibel of life to its fullest.

Motion
Motion™ is a BTE (Behind-The-Ear) hearing aid. It has all the features in one smart instrument: clever controls, rechargeability, wireless connectivity and the new generation of BestSound™ Technology. The Motion family covers about all levels of hearing loss.

In-The-Ear hearing instruments
In-The-Ear (ITE) hearing aids are also recognized as custom hearing aids, as they are independently manufactured to go well with a person’s ear. They range from the so-called Micro-CIC instrument, which fits entirely in the ear canal to the full-shell hearing instrument, which totally fills the bowl of the ear.

Following are a few types of in-the-ear hearing instruments

iMini – It is Crafted by hand, developed by experts, extremely advanced however incredibly tiny. iMini heralds a latest generation of hearing instruments.

Intuis – By offering you key advancements in performance and reliability at a tremendous value, the Intuis™ In-The-Ear (ITE) hearing aid from Siemens sets standards in hearing ease and comfort.

The full line of custom models, that includes powerful Micro-CICs along with optional multi-memory capabilities, make Intuis one of the most convenient, most comfortable, and most capable hearing solution existing in its class at present.

It is well said that, hearing instruments provided by Siemens are robust and of extremely high quality. They have their head office is in Crawley, West Sussex in the UK.

For further information or expert advice on this manufacturer’s product please call us free on 0800 043 1200

Unitron Hearing Aids & Reviews

Unitron is a division of the Sonova group who also own manufacturer Phonak. Its UK head office is based in Warrington.

Unitron hearing aids are usually lower in cost to Phonak. The technologies used by the two companies are alike but not completely the same. Unitron products stand for excellent value for money and excellent sound quality.

For nearly half a century, Unitron has developed innovative hearing solutions motivated by real life. Their hearing instruments are built on the world’s most superior platform and reflect the depth of audiological and scientific expertise. Unitron employees are present worldwide who collaborate with healthcare professionals to improve life for those with hearing loss.

Unitron Products

Unitron has a full range of products to meet your individual needs:

Moxi – Moxi™ is the tiny little hearing aid that goes ahead of great looks. It offers a classy performance as well. The sounds are quite natural with Moxi and it is very comfortable at the same time. Its advanced technologies work mutually to highlight the quality sounds in your life, Voices, Conversations, Laughter, and Music etc.
With Moxi you can go through life enjoying its natural sound. Moxi constantly monitors your listening situation and adjusts its settings automatically to give speech clarity.

Quantum – Quantum™ is a latest generation of fully automatic hearing instruments that lets you practice the most natural, effortless listening anywhere.
With Quantum you can move through life enjoying natural sound. Quantum continuously monitors your listening situations and adjusts its settings automatically to provide speech clarity and noise ease in any situation.

Max – Max™ is a Super Power hearing aid designed with the purpose to give those with severe to profound hearing loss what they require most.

Max shifts communication sounds away from the areas where your hearing is most spoiled and into the variety where you can hear them. Automatically experience improved speech understanding with no giving up awareness of everyday sounds. Max provides all the power you require without irritating whistling. Max reduces sudden, loud sounds toward an easy level, without interrupting awareness.

Passport – Built upon innovative technology that is simple to understand, Passport™ premium-hearing instruments lets you to obtain better hearing. Passport empowers you with the confidence to converse, even in challenging listening atmospheres.

Passport automatically matches your hearing instrument settings to your environment using an array of superior, adaptive features.

Passport’s smartFocus™ technology allows you to adjust your hearing instruments in a completely new way, increasing listening fulfillment no matter where you are.

Passport supports the Unifi™ Wireless System making it yet easier to communicate with the people, places and technologies in your life.

Shine – Shine™ is a reasonably priced hearing instrument similar to no other, delivering the natural sound, comfortable listening and improved speech clarity not usually seen at this price level. That is because Shine is about more than providing immense value; it is about providing a hearing instrument that is priceless. The shine is the single hearing instrument in its class to offer a trio of high-performance features usually reserved for more costly products.

With Shine you obtain a wide range of shell styles, making it the ideal choice for most hearing losses, counting those requiring additional power.

To get more information or expert advice on this manufacturer’s product please call us free on 0800 043 1200

Resound Hearing Aids & Reviews

Headquartered in Ballerup, Denmark, ReSound is part of the GN ReSound Group, one of the world’s largest providers of hearing instruments and diagnostic audiological instrumentation which in turn is part of GN Store Nord. In the UK they have a head office near Oxford.

ReSound is represented in more than 80 countries. They draw on a vast pool of resources at technology centers around the world, where researchers work to apply technology to real human situations

Resound has been manufacturing hearing aids since 1943. Over the last 20 years, they have been bringing many innovative hearing aid technologies to market. Possibly the most important was the introduction of the world’s first true open technology hearing aid – the Resound Air.

Resound offers one of the market’s latest and most updated product lineups of hearing aids.

ReSound Verso – ReSound Verso™ uses unique one of a kind technologies that supports the way hearing naturally works. Is called as Binaural Fusion™.

Binaural Fusion delivers well-to-do full sound, exceptional performance in background noise, superior feedback management, everything in an easy-to-use instrument. This allows for an added natural hearing experience.

ReSound Alera® – ReSound Alera® enhances hearing in even the most complex listening environments, based on core technologies such as Natural Directionality II, Environmental Optimizer II and Surround Sound. With ReSound Alera®, sound is crisper, cleaner as well as works more like natural hearing, providing a superior listening experience.

Its influential 2.4 GHz technology provides cable-free fittings and truly wireless connections to daily audio devices such as TVs and phones. The combination of ReSound Alera’s broad transmission range and the liberty it provides from body-worn streamers makes ReSound Alera® both suitable and easy-to-use.

ReSound Alera TS™ – ReSound Alera TS™ combines superior hearing aid technology to an innovative tinnitus sound generator. It changes tinnitus management, no matter you have a hearing loss or not. With ReSound Alera TS™:

  • Your concentration will be drawn away from your tinnitus
  • The troubling tinnitus noise will be less clear
  • You will receive a highly individualized solution
  • Combined with well-versed counseling, the sound generator built into ReSound Alera TS™ is known as a highly efficient way of managing tinnitus.

ReSound Live™ Just like going from a set of stereo speakers to a much modified surround sound system, ReSound Live™ hearing aids deliver an exceptional surround sound experience.

With a superior sense of alertness—of being there—you will enjoy fuller, richer and more thorough sound quality. You will be able to situate where sounds are coming from more effortlessly and enjoy conversations yet in noisy environments.

Experience sounds the way they were intended to be heard with ReSound Live™ hearing aids. Sounds in complete detail.

dot² by ReSound – dot² by ReSound are small hearing aids. Their sleek design hides behind your ears so no one else will observe it. Weighing nearly the same as a paper clip, it is too lightweight to feel it. However by means of a seriously powerful punch, dot2 by ReSound provides vivid enhancement for your hearing.

Overview: dot² by ReSound is powered by our only one of its kind Surround Sound Processor™. Just like a enclose sound speaker system, the hearing aids processes bass and treble individually, providing a rich, smoothly blended listening experience.

For further information or expert advice on this manufacturer’s products please call us free on 0800 043 1200

Starkey Hearing Aids & Reviews

Starkey is a brand of Starkey Hearing Technologies and is much more than just hearing aids manufacturing company. Starkey is an experience, which can only be felt. This company was founded in 1967 and since then, they have been a pioneer in the field of hearing aid products.

According to this company, they not only promise but also have the potential to deliver those promises. This company believes in more communication, more participation and more opportunities. In an industry, which is ruled by Danish and Swiss giants, engaged in manufacturing all kinds of hearing aids and supplying them all over the world, this All-American company has managed to make its unique distinction. For many years, Starkey has been producing some excellent and state-of-the-art hearing aids using some of most advanced technology and with the passing time, they have become a serious competitor. Products made by Starkey have been hugely in demand, the reason is that this company produces a wide range of products, which suits the pocket of every kind of client. Another reason is that this company has expertise in making highly compact and invisible hearing aids that fit deep inside the ear canal.

Starkey believes in the fact that all the new products should bring specific and measurable improvements in the hearing ability of the individuals. Before production of any machine, the technicians and experts of Starkey, consult the patients and practitioners what features they need in their machine and what further improvements can be done in a hearing aid machine. For last many years, Starkey has been involved in satisfying the demands of their clients, be it about better sound quality in all environments, simpler controls and adjustments, faster processing, and hearing aids that are more discreet and attractive. This company has a reputation of being a company relying on evidence based design and are habitual of updating all the existing products with an updated one, keeping in mind that this updated machine will make significant changes in the lives of people with hearing disability.

Starkey has been a popular name for creating benchmarks in production and research work. They thoroughly test and analyze every product internally with all the competitors. This company has a very deep knowledge of hearing aids, more than any other company does and this company joins this expertise with a made-for-you approach and this is the reason why Starkey is a leader for their superior patient satisfaction and success rates. The expert technicians in Starkey are all engaged in manufacturing ready-made as well as customized hearing aid as per the specification given by individual patients.

Starkey has gained expertise in producing the following kinds of hearing aids for making better the lives of those suffering with hearing problems:

  • Behind-The-Ear (BTE) Hearing Aids
  • Receiver-In-Canal (RIC) Hearing Aids
  • In-The-Ear (ITE) Hearing Aids
  • In-The-Canal (ITC) Hearing Aids
  • Completely-In-Canal (CIC) Hearing Aids
  • Invisible Products (IIC)

For further information or expert advice on this manufacturer’s products please call us free on 0800 043 1200

Bernafon Hearing Aids & Reviews

Bernafon is a Swiss based hearing aid manufacturing company engaged in this business for more than 60 years now. Bernafon is a sister company of Oticon and is owned by the William Demant Holding Group. However, Oticon is bigger supplier of the two in the UK. It was 24 years back in 1998 that Bernafon manufactured the world’s very first digitally programmable hearing instrument. Introduction of this technology was a turning point in the technology used for making hearing aids and amidst all, Bernafon company left its long lasting impression on the world of hearing aids manufacturers. Then it was in year 2002 that Bernafon came back with a bang when they introduced the world with its latest and most innovative product, which was introducing the first Channel Free hearing system, a unique approach to signal processing.

The hearing aids made by Bernafon are offered in a complete range of styles, colours and options. These hearing aids are very easy to operate with an option of operating it with optional remote control system. The most advanced technology has been used to make these hearing aids and they can be connected to other communication devices such as Bluetooth. Another feature of Bernafon hearing aid is that these can be worn invisibly in and behind the ear or in a visible mode in a  fashionable mode. Hearing aids made by Bernafon are made up using state-of-an-art technology beyond explanation and can be compared to all the modern day gadgets that a human being can use. Just like there are PCs, notebooks and electronic agendas, today’s standard hearing solutions also come in various styles and designs, supplied by Bernafon.

In Europe, hearing aids supplied by Bernafon are all ISO 9001 and ISO 13485 certified. All the hearing aids sold in European markets are compliant with Europe’s Medical Device Directive (93/42/EEC) and are therefore CE marked. In USA, all Bernafon products  that are sold comply with rules and regulations issued by US Food AND Drug Administration. In another major continent, Australia it is marketed only after they comply with regulations issued by the Australian Therapeutic Goods Administration (TGA).

Listed are some of very famous hearing aids manufactured by Bernafon:

BTE [Behind-The-Ear]: This hearing device fits behind the ear and can vary depending upon size and their power performance. The sound tube provided which connects the instrument to the ear tube can be either a standard or customized depending upon the specification given by the customer.

CIC [Completely-In-The-Canal] / ITC [In-The-Canal]: This is one of the the smallest hearing aids available in the market and thus these CIC and ITC hearing aids are almost invisible. The drawback connected with CIC is that it is not useful for people suffering from severe hearing loss problem or those having a very narrow ear canal. For people with such problems, another available option is the ITC or the ITE [In The Ear] instrument. ITC hearing aid is larger and easier than CIC in terms of handling. The program and volume change can be adjusted manually.

RITE [Receiver-In-The-Ear]: This hearing aid known as RITE is the ultimate combination of the benefits of two machines i.e. BTE and CIC. This machine is perfect in sound quality and design. This hearing aid device also stays almost invisible as the speaker unit is fitted inside the ear canal.

For further information or expert advice on this manufacturer’s products please call us free on 0800 043 1200

Widex Hearing Aids & Reviews

Widex is one of the top six manufacturers of the world and are engaged in production of various kinds of hearing aids. Their UK head office as well as manufacturing unit is in Chester. In the UK Widex own a major shareholding in Regional Hearing which is now Known as Bloom Hearing.

Widex, combine years of understanding with a natural curiosity in finding solutions to individual hearing loss. An uncompromising approach to innovation has led to such advances as the world’s first fully digital in-the-ear hearing aid, as well as its own revolutionary wireless technology.

But hearing aids are more than the technology inside them. Not only should they help people hear better, they should be comfortable and easy to wear. They concentrate just as much on design of hearing aids as on technology to create a near-natural hearing experience.

Let us have a look on some of the models launched by Widex.

DREAM – Though any hearing aid can improve the quality of sound with Widex Dream, you can experience the difference on the spot. Here are the features:

  • RIC (receiver-in-canal) model – wireless solution
  • Recommended for minimal to moderately severe hearing loss
  • Recommended for children
  • Battery size 10
  • Remote control Compatible with DEX assistive listening devices
  • Connectivity to FM device

MENU – This is a flexible hearing aid solution available in a wide range of outstanding models, colours and features it can also be customized to fit your needs. Let us look at some of the features of Menu hearing aid machine.

  • Micro-BTE (behind-the-ear) model
  • Recommended for minimal to moderately severe hearing loss
  • Optional program button

SUPER – Super is compact yet very powerful receiver-in-the-ear type hearing aid. It is perfect for people suffering from severe to profound hearing loss. This hearing aid allows people with hearing disability to take part in classroom discussions and attending lectures as it has a design-integrated FM receiver.

  • Has the power to provide loudness
  • Has the gain for speech understanding
  • No feedback/doesn’t whistle
  • Long battery life
  • Made for all day, everyday use
  • Has a robust and stylish design
  • Optimised for use in classrooms / at lectures with the design-integrated FM receiver (only the VSD model)

CLEAR – This hearing aid has been designed to supply natural sounds as they are to the people with hearing loss problem. This is developed on wireless technology theme and CLEAR hearing aids get connected to each other instantly and start supplying clear, detailed and natural sound. Apart from these main models, Widex has been producing other hearing aids. Find the names below.

  • Mind
  • Passion
  • Inteo
  • AIKIA
  • Flash
  • REAL
  • Bravissimo
  • Bravo
  • Senso+
  • Senso Diva
  • Senso P
  • Senso Vita

For further information or expert advice on this manufacturer’s products please call us free on 0800 043 1200

FAQ’s

– What is included in the price?
The price that we quote includes VAT, all testing, fitting, fine-tuning, firmware upgrades and all aftercare for the life of the hearing aids. The life of the hearing aids should be approximatelly 5 years. Please note that we do not sell hearing aids by mail order.

- I have been quoted a much higher price than the one you are offering, why?
There are many hearing aid companies that spend a huge amount of money on advertising. The larger national companies behind the scenes at their head offices employ many people. It is not because the high street or national companies are trying to take advantage of people. It is just that they simply need to charge high prices to pay for their much higher overheads.

- Hearing aids seem very costly, why is it so?
Buying hearing aids is not at all like buying a television or any other gadget. The price that we offer is inclusive of many years of aftercare provided by a qualified hearing professional. This process involves the services like testing your hearing, retesting your hearing, re-programming of the hearing aids and maintenance.

- Ok, I would like to purchase a hearing aid, what do I need to do?
All you need to do is, just call on our free phone number and we arrange a free no obligation hearing test and consultation to discuss the best hearing aid for your requirements. If you prefer, you can also send us an email and we will be more than happy to assist you with your requirement

– I just want to talk with someone who can help with the possible options available.
That is fine with us. We offer free no obligation impartial advice regarding hearing aids. So please feel free to call us on our free phone number. If you are having difficulties using a telephone then you can also email.

- I am not quite sure if I need a hearing aid or not, what do I need to do?
If you think you may have developed a problem regarding your hearing, it is always best to get it checked. Please call us on our free phone number so that we can arrange for a free hearing test for you locally and without any obligation.

Hearing Aid Dispensers

As of today, there are around 1000 private registered hearing aid dispensers in the UK. National companies employ approximately half of them. Whereas the remaining half are independent dispensers.

In general, the hearing aid manufacturers own some of the national companies wholly or partially. Whereas others have supply agreements with only a few.

As a result, they might offer a very limited choice in comparison to the whole range of hearing aids that are available. Hidden Hearing would be the best example of this. Hidden Hearing is owned by William Demant Holding who also owns the hearing aid manufacturer Oticon. If you go to Hidden Hearing to seek the help for your hearing aids, there is a very good chance that you will be offered Oticon hearing aids. National companies generally have higher overheads.  As you can imagine the prices offered by them can be relatively very high.

Independent dispensers generally have much lesser expense because they operate from their own premises or visit you at your home. These cost savings are passed on directly to the consumer where they end up paying a reasonable cost for their hearing aids. It is not that we provide a better quality of service than these national companies do, but it’s definitely as good as the service provided by them. It is also a notable fact that some of the independent dispensers can also charge relatively high prices. This is sometimes because of the fact that they may be operating form costly high street or expensive locations (e.g. Central London). In many of the cases, what seem to be a local independent is in reality part of a national company.

At Local Hearing, we have a chosen set of our hearing aid dispensers, which means they are truly independent, and not working with any national company. As well as they provide a range of hearing aids at a realistic price. We are able to provide a local quality service at realistic lower prices in comparison with the more expensive national companies for your hearing aids. All of the hearing aid dispensers recommended by us are qualified and registered with the Health and Care Professions Council.

If you would like to discover more regarding our service or if you would like us to put you in touch with a local dispenser than please feel free to call us on 0800 043 1200. We will be very more than happy to assist you.

Health and Care Professions Council

The Health and Care Professions Council (HCPC) is a legal regulator of 308,000 health and care professionals belonging to 16 professions in the UK. It was established in 2003 under the National Health Service Reform and Health Care Professions Act 2002 it replaced the Council for Professions Supplementary to Medicine (CPSM). The Council states that its main purpose is to protect the public. This is done by setting and maintaining standards of proficiency and conduct for the professions it regulates. Its main functions include approving education and training programs which health and care professionals must complete before they can register with the HCPC and maintaining as well as publishing a Register of health and care providers who meet preset professional necessities and standards of practice.

The HCPC has over the regulation of social workers in the UK from the General Social Care Council on 1 August 2012. The HPC was renamed the Health and Care Professions Council (HCPC) to better reflect the increasingly varied range of professions it regulates. The HCPC has also stated that it was being accorded new powers to set up voluntary registers for unregulated professions or related professions that include students seeking to enter a regulated or unregulated profession or related occupation.

The Health and Care Professions Council (HCPC) controls professional standards within the market of private hearing aid. Before April 2010, the Hearing Aid Council was the industry’s regulators. The HCPC are responsible for the hearing aid industry as well as 14 other health related industries such as dietitians and chiropodists. The HCPC monitors and develops strategy and policy in these fields.

Hearing aid audiologists are at times referred to as hearing aid dispensers. Fundamentally, they are the same thing. They must stick to strict rules of conduct, procedure and ethics. In addition, they are accountable finally to the HCPC. In order to prescribe and fit hearing aids hearing aid audiologist must be registered with the HCPC.
If you have a complaint regarding a hearing aid dispenser then in the first instance you should contact the hearing aid dispenser concerned to see whether the issue can be resolved. If the issue cannot be resolved or you feel that you are unable to discuss the matter with the hearing aid dispenser, in that case you should contact the HCPC. The website for the HCPC is the best place to check whether your hearing aid dispenser is registered or not. Registration means that a health professional must meet national standards set for professional training, conduct and performance.

All hearing aid audiologists who are working on behalf of the Local Hearing UK network are registered with the HCPC.