FAQ’s

– What is included in the price?
The price that we quote includes VAT, all testing, fitting, fine-tuning, firmware upgrades and all aftercare for the life of the hearing aids. The life of the hearing aids should be approximatelly 5 years. Please note that we do not sell hearing aids by mail order.

- I have been quoted a much higher price than the one you are offering, why?
There are many hearing aid companies that spend a huge amount of money on advertising. The larger national companies behind the scenes at their head offices employ many people. It is not because the high street or national companies are trying to take advantage of people. It is just that they simply need to charge high prices to pay for their much higher overheads.

- Hearing aids seem very costly, why is it so?
Buying hearing aids is not at all like buying a television or any other gadget. The price that we offer is inclusive of many years of aftercare provided by a qualified hearing professional. This process involves the services like testing your hearing, retesting your hearing, re-programming of the hearing aids and maintenance.

- Ok, I would like to purchase a hearing aid, what do I need to do?
All you need to do is, just call on our free phone number and we arrange a free no obligation hearing test and consultation to discuss the best hearing aid for your requirements. If you prefer, you can also send us an email and we will be more than happy to assist you with your requirement

– I just want to talk with someone who can help with the possible options available.
That is fine with us. We offer free no obligation impartial advice regarding hearing aids. So please feel free to call us on our free phone number. If you are having difficulties using a telephone then you can also email.

- I am not quite sure if I need a hearing aid or not, what do I need to do?
If you think you may have developed a problem regarding your hearing, it is always best to get it checked. Please call us on our free phone number so that we can arrange for a free hearing test for you locally and without any obligation.